Snooker King
Snooker King Overview
Snooker King is a cloud management and billing system for snooker, pool and billiard centres. It runs the whole floor from one browser screen: it times every table, switches the table lights on and off through VYROX lighting boards, bills count-up and countdown games, sells food and drinks through a built-in point of sale, and keeps members, credits, bookings, tournaments and revenue reports in one place. It is used by centre owners, managers, cashiers and operators, and by members through the member portal.
You open Snooker King in any modern browser at snookerking.com/app. There is nothing to install on the counter computer, although a small printer connector is used for thermal printing.
Who Uses Snooker King
Every account in Snooker King belongs to a level in a simple hierarchy. What you see depends on the level you sign in at.
| Level | What It Owns | Typical Person |
|---|---|---|
| Client | The business account, its organisations and all reports | Company owner |
| Organization | Centres, membership plans, tax and payment settings | Brand or group director |
| Center | Tables, rates, menu, printers, lighting and staff | Branch |
| Employee (Manager or Operator) | Day-to-day operation of one or more centres | Branch manager, cashier |
| Member | Own profile, credits, bookings and history | Customer |
Managers and operators are both employees. The Role field on the employee record decides which one they are, and the permission ticks on that record decide exactly what they may do. See Staff, Permissions and Attendance.
Signing In
- Open snookerking.com/app in Chrome, Edge or Safari.
- On the Sign In tab, enter your Email or Username and your Password.
- Tick Remember Me only on a computer that you alone use.
- Press Sign In.
Resetting a Forgotten Password
- On the sign-in page, press Forgot Password?.
- In the Reset Password window, enter your email address and press Send Reset Link.
- Open the email and follow the link to set a new password. The link expires after one hour.
Staff whose account has no email address can ask a manager or the owner to send a password reset from their employee record. Customers who do not yet have an account can join from the Register tab, which verifies their email address with a 4-digit code.
The Main Pages
The navigation bar across the top shows only the pages your role may open.
| Page | What You Do There |
|---|---|
| Dashboard | Read announcements addressed to you and manage announcements |
| Organizations, Centers | Set up the business structure (owner and management roles) |
| Admins, Clients | Used by the VYROX platform team to manage subscriber accounts; not shown to centre staff |
| Employees | Create staff accounts and set their permissions |
| Campaigns | Create discount campaigns and coupon codes |
| Memberships | Create membership plans and see who is on each plan |
| Operations | The live table floor: start, run and bill games, open the POS, bookings and tournaments |
| Deposits | Track refundable deposits collected from rentals and the till |
| Revenues | Invoices, receivables, reports, exports and cash movements |
Most detailed setup lives in the Settings window, which has tabs such as System, Tables, Menu, Bookings, Count Up Games, Count Down Packages, Point of Sale, Credit Packages, Rental, Service Charges, Tax, Member Discounts, Loyalty, Lighting Control, Document Designer and Printers.
A Typical Day
- The operator signs in and opens Operations.
- A customer arrives. The operator presses Count with the up arrow on a table showing READY. The timer starts and the table light turns on.
- Drinks are added to the table with Item.
- When play ends, the operator clicks the table, presses End Game, takes payment and the table returns to READY.
- At the end of the day the manager checks Revenues, records any cash paid out, and prints the shift report.
Guides in This Manual
- Centre and Organisation Setup
- Tables, Table Types and Game Rates
- Table Lighting and the Live Monitor
- Running Tables on the Operations Page
- Countdown Games and Packages
- Checkout, Payments and Pay Later
- Invoices, Receipts and Refunds
- Point of Sale and Food and Beverage
- Inventory, Suppliers and Purchase Invoices
- Members and Membership Plans
- Member Credit, Points, Stamps and Coupons
- Table Bookings
- Tournaments
- Staff, Permissions and Attendance
- Sales Agents and Commission
- Revenues, Cash Out and Reports
- Accounting Export and Tenant Sales
- SST, Service Charge and LHDN e-Invoice
- Rentals and Deposits
- The Member Portal and Battles
- Dashboard, Owner App and Support
- Printers and the Print Queue
- Member Vouchers
- The Partners Programme
- AI Chat Assistant and Center Chat
- Card Scanning and Table History
- Social, Marketing and the Voucher Network Embed
- Consolidated Invoices, Receipt Voids and Tips
- SST Report and Payment Settings
- Holiday Eves and Duration Rate Tiers
- Owner App Rentals and Deposits
- Battle Game Rules and Rankings
- Member List Export and Identity Verification
- Table Features and Rate Issue Alerts
- Live Monitor Presets, Spotlight and Overtime Display
- Countdown Package Availability and Included Items
- System Settings Reference
- Member Self-Registration With Email Verification
- Troubleshooting and FAQ
Older articles such as Snooker King and Set Up Table Price remain available, but this manual reflects the current system.
Frequently Asked Questions
Do I Need to Install Software?
No. Snooker King runs in the browser. You only install the small printer connector if you print receipts or kitchen tickets on a thermal printer.
Can One Account Run Several Branches?
Yes. One client can own several organisations and centres. Staff can be assigned to more than one centre, and the page filters let you switch between centres.
Does Snooker King Control the Table Lights?
Yes, when your centre has VYROX lighting boards installed. Starting a game turns the light on and ending it turns the light off. See Table Lighting and the Live Monitor.
What If I Forget My Password?
Press Forgot Password? on the sign-in page and enter your email address. Snooker King emails you a reset link that works for one hour.
Is Snooker King Ready for Malaysian Tax Rules?
Yes. It handles SST and service charge, and each organisation has an LHDN e-Invoicing tab for connecting to LHDN MyInvois. See SST, Service Charge and LHDN e-Invoice.