Checkout, Payments and Pay Later

Checkout in Snooker King is the step that turns a finished game and its food and drinks into a paid invoice. From the game window you attach a member or walk-in customer, apply a membership discount or coupon, choose one or more payment methods and print the receipt. You can also split a table's bill between players, or let a trusted customer pay later and settle the bill from Receivables. It is used by cashiers and operators at the counter.

Before You Start

• Payment methods and rounding are set at organisation level. See Centre and Organisation Setup.
• Online payment (Fiuu) only appears if your organisation has a payment gateway configured.

Paying for a Table

1. Click the busy table to open the game window and press End Game (E). Confirm with End Game. You can still create invoices after the game ends.
2. Under Customer, type in the Search Member box (shortcut M) or press Face Search to attach a member. For a walk-in, choose Non-Member and enter the Name and Mobile No. if needed.
3. To use a coupon, type it in Enter Code under Coupon Discount and press Validate.
4. If the member also has a membership discount, choose how discounts combine under Discount to Apply.
5. Check the Breakdown, Total Excluding Tax, Tax, Rounding Adjustment and GRAND TOTAL.
6. Choose the payment method, enter what the customer hands over in Customer Pay, and read the Change.
7. Press Process Payment (Enter). The Payment Successful window lets you Print or Send via Email.

Discount to Apply

Payment Methods

You can split one bill across more than one method, for example part cash and part card.

Splitting a Bill Between Players

Every table in Snooker King runs as a split-bill game, so several players can each pay for their own share of one table.

1. During play, press Add Round Note & Start Next Round (R) each time the players change, so the game is broken into Game Rounds.
2. At checkout, tick only the rounds and items this person pays for. Select All and Unselect All tick or clear every line at once.
3. Attach the payer as a member or enter their name, then take payment with Process Payment. The paid lines are marked PAID.
4. Repeat for the next player until nothing is left unpaid.

The Invoices tab of the game window lists every invoice created for the table with its Grand Total and Outstanding amount.

Pay Later

Pay Later frees the table and keeps the bill open under the customer's name. Use it for regulars who settle at the end of the night or week.

1. In checkout, attach a member or enter a customer name. A bill still marked walk-in cannot be left to pay later, because there would be nobody to collect it from.
2. Press Pay Later. The table returns to READY and the tile shows an Outstanding chip until the bill is paid.

Settling Receivables

1. Go to Revenues and, under Revenue Management, open the Receivables view (beside Data Table, Charts and Statistics).
2. Bills are grouped into Not Paid Yet and Settled Recently, with Owing on This Table, Unpaid Bills and Longest Waiting to show who owes what and for how long.
3. To take one payment, press Record Payment, enter the Amount Received and choose Paid By.
4. To settle several bills at once, tick at least two bills, press Pay Together, check Still Due on These Bills, enter Handed Over and confirm. A Combined Receipt is produced.
5. Open in Till opens the bill in the normal payment window.

Overpayments

If a customer pays more than a bill, open Use Overpayment. Under What Do You Want to Do? you can:

• pay the amount still owed on this bill from an overpayment the customer has on another bill,
• give the overpayment back to the customer (choose Give It Back By), or
• turn the overpayment into credit the customer can spend at the till.

Enter the Amount and a reason under Why? (Kept with the Invoice), then press Apply.

Frequently Asked Questions

Can a Customer Pay Part Cash and Part Card?

Yes. Enter the amount for each method before pressing Process Payment.

Can Each Player Pay for Their Own Share?

Yes. Tick only that player's rounds and items at checkout, take payment, then repeat for the next player.

Why Is the Fiuu Option Missing?

Fiuu only appears when your organisation has the Fiuu online payment gateway set up.

Can I Add a Member After the Bill Is on Pay Later?

Yes. Open the invoice and press Edit Member/Discount before taking payment.

How Do I Preview the Bill for the Customer?

Press View Proforma (P). A Proforma Invoice is shown, which you can print or email.

Related Guides

• Invoices, Receipts and Refunds
• Member Credit, Points, Stamps and Coupons
• Running Tables
• Revenues, Cash Out and Reports