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Snooker King

Point of Sale and Food and Beverage

Updated · 938 words · 5 min read

The point of sale in Snooker King lets you sell food, drinks, cues, chalk and other items at the counter or straight onto a table's bill. Items are organised into categories, can carry options and add-ons, and print to the kitchen or bar printer you choose. Customers can also scan the table QR code to order from their phone. It is used by cashiers, waiters and kitchen staff, with managers maintaining the menu.

Before You Start

  • Managers need access to the Point of Sale and Printers settings tabs (under Setting Permissions on their employee record) to change items and printers.
  • Install the printer connector if you use thermal printers (see Printers below).

Building the Item List

Items are managed in Settings > Point of Sale.

Adding a Category

  1. In Item Categories, press Add Category. The Add Item Category window opens.
  2. Enter the Category Name, Description and Sort Order.
  3. Set Service Charge (%), Tax (%) and Tax Mode if this category differs from the centre default.
  4. Choose the Printer where orders for this category print, for example the bar printer for drinks.
  5. Save.

Adding an Item

  1. In Items, press Add Item. The Add Item window opens.
  2. On the General tab, choose the Category and enter the Item Name, Description, Barcode and Basic Price. Set Status to Active.
  3. On Tax & Charges, set Service Charge (%), Tax (%) and Tax Mode (Inherit from category, exclusive or tax-inclusive).
  4. On Stock, set the Stock Unit and Min Stock Alert if you track stock. See Inventory, Suppliers and Purchase Invoices.
  5. On Options & Loyalty, add Item Options and Add-ons & Modifiers (press + Add group), and set Basic Stamps Cost or Basic Points Cost if members can redeem it.
  6. On Accounting, choose the Accounting Category and the LHDN Classification.
  7. Save.

To load many items at once, use Import and follow Import POS Items from CSV. Press Download Sample for the correct format and check the preview before pressing Import.

Combo Packages

  1. In Combo Packages, press Add Combo Package.
  2. Enter the Combo Name, Description, Combo Image and Price.
  3. Under Combo Items, press Add Item for each item in the set.
  4. Set How Many Does the Customer Pick? for pick-your-own combos, and Display in Categories to decide where it appears.

The F&B Menu Tab

Settings > Menu manages the food and beverage menu used for table ordering, with Item Name, Item Code, Normal Price, Images, Item Options, Preferences and Addons. Categories here have a Kitchen Printer.

Selling at the Counter

  1. On the Operations page, press the round POS button, or press the Enter key with no window open, to open Point of Sale.
  2. Search with Search... (S) or pick from the category list.
  3. Click items to add them. The cart shows Qty, Description and Subtotal.
  4. Attach a member with Search Member (M) or Face Search, and enter a coupon with Enter code (C) if needed.
  5. Choose the payment method (Cash, Card, e-Wallet, Bank, Fiuu, Credits, Points or Stamps) and press Process Payment.

Press Send to Tab instead to put the items on a running tab.

Adding Items to a Table

  1. Press + Item on the table tile, or Item (I) in the game window.
  2. Choose items and options.
  3. The items join the table's bill and print to the kitchen or bar printer. They are paid at checkout.

Running Tabs

A running tab is an open bill that is not tied to a table, for example a regular drinking at the bar.

  1. Press Running Tabs on the Operations page.
  2. Type a tab name or a member's name and press Open Tab.
  3. Add items to it through the day and settle it when the customer leaves.

Table QR Ordering

Each table has a QR code (the QR Code icon on the tile opens QR Code Preview, which you can Print). Customers scan it to open the menu on their phone.

  1. The customer browses Menu, uses Add to Cart, reviews Cart and presses Place Order, then Confirm Order.
  2. The order reaches your counter and prints to the kitchen like a staff order.
  3. They can link a membership by entering their phone number, pressing Send OTP and verifying.
  4. When the table is checked out, the link shows Session Ended.

Printers

  1. Open Settings > Printers and install the Connector for Windows or Connector for Mac (or the Browser Extension) on the counter computer.
  2. Press Add Printer.
  3. Enter the Printer Name and choose the Printer Type: ESC/POS (Thermal) or Windows (System Dialog).
  4. Choose Connectivity: USB, Bluetooth or Network (TCP/IP) with IP Address and Port.
  5. Choose Paper Size (80mm (Standard) or 58mm (Compact)) and Print Behaviour.
  6. Save, then link the printer to categories and tables.

Happy Hour

Under Settings > Member Discounts, in the Happy Hour section, press + Add Happy Hour to discount drinks at set times. Fill in Name It, Which Drinks, How Is It Priced, Amount, Which Days and the time. If you pick no days, it runs every day.

Frequently Asked Questions

Why Did an Order Not Print in the Kitchen?

Check the category's Printer, that the connector is running on the counter computer, and that the printer is on. Use Reprint Order to send it again.

Can Customers Order Without Staff?

Yes, with table QR ordering. No account is needed, and the order goes to the kitchen like any other.

Do Item Prices Include SST?

It depends on the Tax Mode of the item or category: exclusive adds tax on top, tax-inclusive treats the price as final.

Can I Sell Items Without a Table?

Yes. Use the counter Point of Sale, or a Running Tab for customers who pay later.