suggestion
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Table of Contents
Management User Guide: Suggestion
1. Introduction
2. Suggestion
Go to New Suggestions > Fill in details > Add
Details include:
- Select Customer account
- Complainant
- Catagory
- Title
- Description
- Select Show to Public or Manangement only
- Attachment to upload evidance ( PDF, JPG or PNG format )
2.2 Acknowledge Process and Resolve Suggestions
After New Complaints is filed , Goto Pending Acknowlegement page and click “Acknowleged”.
After Acknowleged Suggestions , management can see processing complaints in Processing page .
After management have resolved the suggestions , Goto Processing page and click “Resolved”.
Management can refer to previously resolved suggestions as reference at Resolved page
suggestion.1735609232.txt.gz · Last modified: by yong