Sub-Users

1. Introduction

This guide is crafted to simplify the process of managing sub-users. It provides step-by-step instructions for using the sub-user management system, enabling you to register family members, tenants, and employees seamlessly and efficiently.

2. Sub-Users

This section offers a comprehensive overview of the tools and features available for managing sub-users. It includes options for adding, editing, and removing sub-user accounts, ensuring that each sub-user is configured appropriately.

2.1 Add New Sub-User

Go to Sub-Users > New Sub-User > Fill in details > Add

Details include:

Select Customer account
Sub-User Type
Relationship to
Select Sub-user account
Select whether to Email the primary contact as well for any notification generated for this sub-user

If sub-user account already exist , the following information are autofilled. Otherwise , manual fill in details are required.

Select Entity type
Sub-User Full legal name
Sub-User National Identification Number (eg. MyKad/NRIC No.)
Sub-User Passport No.
Sub-User Country of Nationality
Sub-User Mobile Phone No.
Sub-User Alternative Contact No.
Sub-User WhatsApp No.
Sub-User Primary Email Address
Sub-User Alternative Email Address
Sub-User Date of Birth
Sub-User Gender
Insert Sub-User Profile Picture
Insert Sub-User NRIC Picture (Front & Back)
Insert Sub-User Passport Picture
Insert Sub-User Visa Picture

After this, management need to approve sub-user by going to Pending Approval page and click Approve to approve sub-user.

2.2 Edit, Suspend , Deactivate or Delete Sub-User

To edit , suspend , deactivate or delete sub-user , Go to Approved page > Click on the triple bar of selected sub-user > Select either to Edit , Suspend , Deactivate or Delete Sub-User.