LawServa · LawServa: Legal Practice Manual
The Registers in LawServa are the four statutory books a Malaysian law firm keeps and must be able to produce on demand: the STR Register for suspicious transaction reports, Unclaimed Moneys for client balances nobody has claimed, the Accountant's Report pack for the firm's appointed accountant, and the PDPA Register for personal data requests, consents, transfers, breaches and the Data Protection Officer. They are used by compliance officers, partners and accounts staff.
All four registers sit behind the Registers row under Compliance, each as its own tab. Each has its own permission, so most people see only some of them. The row appears if you can open at least one.
LawServa records what your firm has done. It does not decide whether a transaction is suspicious, whether money is unclaimed, or whether a breach must be notified. Those are decisions for the responsible person in the firm.
The STR Register holds suspicious transaction reports raised in the firm. Only the firm's designated compliance officers and its partners can read it. The screen names the current compliance officers at the top; the designation is made by a partner under Firm Management.
Where your firm has AI switched on, the assistant can write your note up as grounds of suspicion. You must read and correct it, because the report is made in your name.
If a further report was made, record it under Date of Supplementary Report and Supplementary Reference. Every change appears under History on the report.
Unclaimed Moneys helps you review client balances that have sat untouched, for the year ended 31 December.
The Accountant's Report tab gathers, for any period, the books your firm's appointed accountant asks for.
The pack contains:
The figures come straight from the client account and billing records, so a clean pack depends on posting and reconciling as you go.
The PDPA Register keeps the firm's personal data records in five sections. Choose a section at the top, then press its button to add an entry.
| Section | Button | What It Holds |
|---|---|---|
| Requests | Record Request | Data access, correction, consent withdrawal and limit processing requests, when they were received and what the firm did |
| Consents | Record Consent | What each person agreed the firm may do with their data, and any withdrawal |
| Transfers | Record Transfer | Personal data sent outside Malaysia, to whom and on what basis |
| Breaches | Record Breach | Security breaches, their severity, containment, and who was notified and when |
| Officer | Record Officer | The firm's Data Protection Officer and when the Commissioner was told |
On each entry you can use Answer Request to record the outcome of a request, Withdraw to record a withdrawn consent, Record Notice to record that the Commissioner or the people affected were notified, and End Appointment when an officer steps down.
Only the firm's designated compliance officers and its partners. It is hidden from everyone else, including the fee earner on the file.
No. The filing date and reference are written once. A later report is recorded as a supplementary report.
From the client account, billing and reconciliation records already in LawServa for the period you choose.
Yes. Each request shows when it is due, based on when it was received.