FoodServa and POSERVA · FoodServa and POSERVA: Point of Sale Manual
The Point of Sale in POSERVA and FoodServa is the till screen where cashiers ring up counter sales. You add items by tapping or scanning a barcode, attach a member or sales agent if needed, apply discounts, and take payment in one window. It is used by cashiers in retail shops and at the counter of F&B outlets for takeaway, retail goods and walk-in sales.
On a phone, the Counter Sale tile offers a simpler screen: tap items to build the sale, add an optional customer and take payment.
Linking a member gives them their member discount, lets them pay with Credits or redeem Points or Stamps, and records the sale in their history.
If your business pays commission, the Sales Agent section appears in the Point of Sale. Tap each agent's card, or type in Tap card or search Sales Agent, to add them to the sale. Several agents can be added to one sale.
The Point of Sale also handles refundable deposits (for example, a container or equipment deposit):
If the customer is not paying yet, press Send to Tab instead of Process Payment. The items stay on a running tab until you settle it. See Running Tabs.
| Line | What It Shows |
|---|---|
| Sum of Subtotals | Total of all lines before discounts |
| Sum of Discounts | Member, coupon and additional discounts added together |
| Service Charge | Service charge on the bill, if your outlet charges it |
| Total Excluding Tax | Amount before tax |
| Total Tax Amount | SST or other tax on the bill |
| Total Including Tax | Amount after tax |
| Rounding | Rounding adjustment, by default to the nearest 5 sen, for payment methods that have rounding turned on |
| GRAND TOTAL | The amount the customer pays |
Make sure the Point of Sale window is open and the item's Barcode in its settings matches the code on the product exactly. If the code is not found, the system checks whether it is a member or agent card instead.
The till shows the current stock on each item. Follow your outlet's policy, then correct the count afterwards with a stock adjustment. See Stock Management.
Yes. Press View Proforma to show or print a proforma bill.