Differences

This shows you the differences between two versions of the page.

--- user_complaints [2025/01/02 00:36] – yong
+++ user_complaints [2025/01/10 00:36] (current) – [User Guide: Complaints] yong
@@ Line 1: / Line 1: @@
-====== User Guide: Complaints ======
+====== Complaints ======
-===== 1. Introduction =====
+===== Introduction =====
+This guide is designed to streamline the process of managing complaints. It provides step-by-step instructions for using the complaints management system, enabling you to track, resolve, and improve the overall experience for users.
+===== Step 1: Complaints =====
+Click **“Complaints”** icon
+|  {{:usercompalint.png?400&nolink|}}  |
+===== Step 2: Create New Complaints =====
+Click **“New Complaints”** to make a new compliant.
+|  {{:user_complaints3.png?400&nolink|}}  |
+===== Step 3: Fill in Complaint details =====
+Fill in Catagory, Title, Description, and Select display Public or Private.
+Click **“Add”** to create.
+|  {{:usercompalint2.png?400&nolink|}}  |
-===== 2. Complaints =====