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FoodServa and POSERVA · FoodServa and POSERVA: Point of Sale Manual

Staff, Outlets and Activity Log

VYROX Wiki · Updated 23 September 2026 · https://www.vyrox.com/wiki/poserva-foodserva-staff-outlets-and-activity-log

Staff and outlet management in FoodServa and POSERVA lets owners give each employee their own sign-in, a role, and access to the outlets (centers) they work at. Every important action is then recorded in the Activity Log under that person's name, so cash, refunds and edits can always be traced. It is used by owners and outlet managers.

Before You Start

  • You need an owner or manager account. On a computer, staff are under Employees; on a phone, use the Staff, Centers and Activity Log tiles. The steps below follow the phone screens.
  • Each staff member needs their own email address. Never share one sign-in between several people.

Add a Staff Member

  1. Open Staff and press Add Employee.
  2. Enter the Name, Email, Mobile and a starting Password.
  3. Choose the Role: Manager or Operator.
  4. For an operator, tick the permissions they need under Operations, Member Permissions and Invoice Permissions.
  5. Use Assign Centers to choose which outlets they can work at.
  6. Save the employee. The system asks you to assign at least one center.
RoleTypical Use
ManagerOutlet managers and supervisors who change settings, items, prices and staff
OperatorCashiers and service staff; what they can do is set by the ticked permissions

Important

Give each person the smallest set of permissions their job needs. Refunds, invoice edits and member balance changes are the permissions most worth restricting.

Edit or Deactivate a Staff Member

  1. Open Staff, use Search employees... and select the person.
  2. Press Edit Employee, change the details, role, permissions or Assigned Centers, and press Save Changes.
  3. When someone leaves, set their Status to Inactive so they can no longer sign in. Their past sales stay on record.

Manage Outlets (Centers)

  1. Open Centers and select the outlet.
  2. Press Edit Center.
  3. Update the Name, Description, Address, WhatsApp number and Status.
  4. Set the Day Cutoff Hour, the hour at which one business day ends and the next begins.
  5. Choose the outlet's default Printer.
  6. Press Save Changes.

The organisation that owns the outlets is managed under Establishments (Organizations on a computer).

Check the Activity Log

  1. Open Activity Log.
  2. Filter by type if needed.
  3. Each entry shows When, User, Center, Action, Target, Outcome and Details.

Use the Activity Log to answer questions such as who refunded an invoice, who changed a price or who voided a cash payout.

Dashboard

The dashboard gives a quick view of the selected center, including Today's Revenue, Members, Tables and Recent Activity.

Frequently Asked Questions

Can a Cashier Work at Two Outlets?

Yes. Assign both centers under Assign Centers. The cashier chooses the center after signing in.

A Staff Member Forgot Their Password. What Do I Do?

Ask them to press Forgot Password? on the sign-in page. A reset link is sent to their email address.

Can I See Who Made a Change?

Yes. The Activity Log records the user, time and details of each action.

What Happens to Sales When I Deactivate a Staff Member?

Nothing. Their past invoices, cash entries and log entries stay unchanged; they simply cannot sign in.

Related Guides

  • FoodServa and POSERVA Overview
  • Cash Drawer and Shift Report
  • Troubleshooting and FAQ