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user_complaints [2025/01/02 00:33] – created yonguser_complaints [2025/01/10 00:36] (current) – [User Guide: Complaints] yong
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-====== User Guide: Complaints ======+====== Complaints ====== 
 + 
 +===== Introduction ===== 
 +This guide is designed to streamline the process of managing complaints. It provides step-by-step instructions for using the complaints management system, enabling you to track, resolve, and improve the overall experience for users.  
 + 
 +===== Step 1: Complaints ===== 
 + 
 +Click **“Complaints”** icon  
 + 
 +|  {{:usercompalint.png?400&nolink|}} 
 + 
 +===== Step 2: Create New Complaints ===== 
 + 
 +Click **“New Complaints”** to make a new compliant. 
 + 
 +|  {{:user_complaints3.png?400&nolink|}} 
 + 
 +===== Step 3: Fill in Complaint details ===== 
 +Fill in Catagory, Title, Description, and Select display Public or Private. 
 + 
 +Click **“Add”** to create.   
 +|  {{:usercompalint2.png?400&nolink|}} 
 + 
user_complaints.1735778015.txt.gz · Last modified: by yong