====== Complaints ====== ===== Introduction ===== This guide is designed to streamline the process of managing complaints. It provides step-by-step instructions for using the complaints management system, enabling you to track, resolve, and improve the overall experience for users. ===== Step 1: Complaints ===== Click **“Complaints”** icon | {{:usercompalint.png?400&nolink|}} | ===== Step 2: Create New Complaints ===== Click **“New Complaints”** to make a new compliant. | {{:user_complaints3.png?400&nolink|}} | ===== Step 3: Fill in Complaint details ===== Fill in Catagory, Title, Description, and Select display Public or Private. Click **“Add”** to create. | {{:usercompalint2.png?400&nolink|}} |