====== Suggestions ======


===== 1. Introduction =====
This guide provides step-by-step instructions on generating financial reports. Learn how to create detailed revenue reports for each product and service, analyze financial performance, and utilize insights to make informed business decisions.

===== 2. Suggestion =====

This section offers an in-depth overview of the tools and features available for creating financial reports. From product-wise revenue tracking to maintaining accurate records, each feature is tailored to support efficient financial management and strategic planning.

==== 2.1 Add New Suggestions ====

Go to ** Suggestions > New Suggestions > Fill in details > Add**

Details include: 
  - Select Customer account 
  - Complainant 
  - Catagory 
  - Title
  - Description
  - Select Show to Public or Manangement only
  - Attachment to upload evidance ( PDF, JPG or PNG format )

|  {{:suggestion1.png?nolink|}}  |

|  {{:suggestion2.png?nolink|}}  |

==== 2.2 Acknowledge Process and Resolve Suggestions ====

After New Complaints is filed , Goto **Pending Acknowlegement** page and click **"Acknowleged"**.

|  {{:suggestion3.png?nolink|}}  |

After Acknowleged Suggestions , management can see processing complaints in **Processing** page .

After management have resolved the suggestions , Goto **Processing** page and click **"Resolved"**.
|  {{:suggestion4.png?nolink|}}  |

Management can refer to previously resolved suggestions as reference at **Resolved** page

|  {{:suggestion5.png?nolink|}}  |