====== Sub-Users ======

===== 1. Introduction =====
This guide is crafted to simplify the process of managing sub-users. It provides step-by-step instructions for using the sub-user management system, enabling you to register family members, tenants, and employees seamlessly and efficiently. 

===== 2. Sub-Users =====
This section offers a comprehensive overview of the tools and features available for managing sub-users. It includes options for adding, editing, and removing sub-user accounts, ensuring that each sub-user is configured appropriately.

==== 2.1 Add New Sub-User ====

Go to **Sub-Users > New Sub-User > Fill in details > Add ** 
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Details include: 
  - Select Customer account
  - Sub-User Type
  - Relationship to
  - Select Sub-user account
  - Select whether to Email the primary contact as well for any notification generated for this sub-user

If sub-user account already exist , the following information are autofilled. Otherwise , manual fill in details are required.
  - Select Entity type
  - Sub-User Full legal name 
  - Sub-User National Identification Number (eg. MyKad/NRIC No.)
  - Sub-User Passport No.
  - Sub-User Country of Nationality
  - Sub-User Mobile Phone No.
  - Sub-User Alternative Contact No.
  - Sub-User WhatsApp No.
  - Sub-User Primary Email Address
  - Sub-User Alternative Email Address
  - Sub-User Date of Birth
  - Sub-User Gender
  - Insert Sub-User Profile Picture 
  - Insert Sub-User NRIC Picture (Front & Back)
  - Insert Sub-User Passport Picture
  - Insert Sub-User Visa Picture

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After this, management need to approve sub-user by going to **Pending Approval** page and click **Approve** to approve sub-user.
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==== 2.2 Edit, Suspend , Deactivate or Delete Sub-User ====
To edit , suspend , deactivate or delete sub-user , Go to **Approved page > Click on the triple bar of selected sub-user > Select either to Edit , Suspend , Deactivate or Delete Sub-User.**
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After sub-user account information is edited . Go to **Changes Pending Approval** page and click **Approve** . 
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==== 2.3 Unsuspend Sub-User ====
To unsuspend sub-user , Go to **Suspended page > Click on the triple bar of selected sub-user > Select Unsuspend.**
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===== QnA =====

**How to resend email if Sub-user email was not received by customer**

Go to **Sub-User > Click on the sub-user account name > Choose options**

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Options include: 

  * Reset and Send Via Email

  * Print App User Guide

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