====== VYROX Point of Sales POS System (POSERVA) ====== ===== 1. Introduction ===== This guide is designed to help you effectively manage and operate the POSERVA system. It provides step-by-step instructions for utilizing this advanced POS system to handle payments, manage transactions, and ensure a seamless checkout experience for customers and staff. ===== 2. POSERVA ===== POSERVA is an advanced IoT-driven POS system for the F&B industry, leveraging cloud computing to optimize operations, enhance customer experiences, and boost profitability. Features include real-time analytics, smart inventory, and seamless cloud storage, revolutionizing F&B business management. ==== 2.1. Add New Stock Group ==== Go to **Settings > Product > Groups > New Stock Group > Fill in details > Add** Details include: - Name - Stock Group Code - Remark Description | {{:posstock.png?nolink|}} | ==== 2.2. Add New Item ==== Go to** Settings > Product > Item > New Product Item > Fill in details > Add** * **Goods:** Physical items that can be owned and used. * **Services:** Actions or activities performed to fulfil needs or desires. Details include: - Choose either item is Good or Service - Item Name ,Code & Cost Price - Product Group - Selling Price - Item Barcode - Remark - Item Details - Apply SST amount - Whether to List this item for sale on POSERVA Point of Sale App ( If left unchecked , this item will still be available for selection when creating a new invoice ) - Choose a color for the text of the Item Name | {{:positem.png?nolink|}} | ==== 2.3. Use POSERVA ==== Go to **More Options > POSERVA > Select items wanted > Select amount** | {{:pos.png?nolink|}} | To change or give discount , **Select Discount or Change > Enter Authorization pin** | {{:posdis.png?nolink|}} | The Authorization PIN Code are unique to each employees and is set by going to **Profile > Admin Console > Employee > New employee ** | {{:booking_admin.png?nolink|}} | To pay , **Click on total amount > Select Bill To > Fill in details > Confirm > Select Payment Option > Confirm Pay** Bill To options: * Walk in = Immediately process to payment without account. * Individual = New customer account will be created. * Business = New business account will be created. Bill To fill in details include: - Name - Phone no - Billing address - Email - Tax Identification Number | {{:pospay1.png?nolink|}} | | {{:posbillto.png?nolink|}} | | {{:pospay2.png?nolink|}} | ==== 2.4. Automatically Print Receipts ==== Go to **Settings > POSERVA > Save Changes** Choose whether to enable the automatic printing of receipts after payment is successfully processed .Then Choose Receipt Paper Size. | {{:posrecipt.png?nolink|}} |