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====== Voucher Campaign ======


===== Introduction =====

The Campaign feature represents a structured promotional and engagement initiative designed to communicate information, encourage participation, and increase feature adoption among residents, property owners, and stakeholders. Through targeted announcements, incentives, and time-based promotions, campaigns support activities such as promoting system features, encouraging timely payments, introducing new services, and enhancing community engagement. Integrated within the platform, this module enables administrators to plan, manage, and monitor campaigns efficiently, ensuring consistent messaging, measurable outcomes, and improved overall user experience across the property management ecosystem.

===== 1. Set Up Campaign or Voucher (Unlimited/Max Redemptions per Voucher) =====


==== 1.1 Access  Campaign  ====

Go to Admin Console > Campaign > New Campaign. 

Details include: 
  - Fill "Campaign Name"
  - Fill "Campaign Start Date" 
  - Fill "Campaign End Date (Leave Blank for No Expiry)" 
  - Select "Discount Voucher Type"
  - Fill "Discount Percentage (%)"
  - Fill "Voucher Code Prefix (Optional)"
  - Fill "Total Number of Unique Vouchers to Generate"
  - Select "Applicable Invoice Types"
  - Select "Applicable Management Bodies Projects"

{{ :sportserva_campaign.svg |}}

{{ :sportserva_campaign_1_.svg |}}

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==== 1.2 How to create Campaign Maximum Redemptions Per Voucher and Unlimited Voucher ====

This is an important part; 

You need to fill in the details: 

  - Fill "Max Redemptions per Voucher"
  - Fill "Total Number of Unique Vouchers to Generate"



=== 1.2.1 Create Campaign Maximum Redemptions Per Voucher  ===

Must fill "Max Redemptions per Voucher" and "Total Number of Unique Vouchers to Generate"

{{ :sportserva_campaign_9.svg |}}

if customer use voucher, automatically deduct the voucher (Available/Total)

{{ :sportserva_campaign_10.svg |}}





=== 1.2.2 Unlimited Voucher  ===

The "Max Redemptions per Voucher" field must be left blank or set to zero. The "Total Number of Unique Vouchers to Generate" field can be set to one, resulting in a single voucher that is valid for unlimited use.

{{ :sportserva_campaign_11.svg |}}

if customer use voucher, automatically deduct the voucher (Available/Total)

{{ :sportserva_campaign_12.svg |}}


===== 2. How Use Campaign or Voucher =====

Go to Admin Console > Campaign


**Step 1:**

 Click at "Vouchers (Available/Total)" as you create 

{{ :sportserva_campaign_5.svg |}}


**Step 2:**

Copy "Copy Voucher Code"

{{ :sportserva_campaign_6.svg |}}


**Step 3:**

Go to Facility Booking at Bulk Booking > Find "Invoice Additional Discount Amount" > click "Enter Voucher Code" > paste the voucher and the discount will automatically calculate > after finishing, fill in the information click "Book"


{{ :sportserva_campaign_7.svg |}}

{{ :sportserva_campaign_8.svg |}}



===== 2. Q&A =====

1. If the voucher is unlimited, I would like to know the number of customers who are actually using it, as well as the specifics of who is using it.

Go to Admin Console > Campaign > Click Vouchers > Look Redemption Count > Click Redemptions 

{{ :sportserva_campaign_13.svg |}}

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{{ :sportserva_campaign_14.svg |}}