Differences

This shows you the differences between two versions of the page.

--- user_complaints [2025/01/02 01:33] – yong
+++ user_complaints [2025/01/10 00:36] (current) – [User Guide: Complaints] yong
@@ Line 1: / Line 1: @@
-====== User Guide: Complaints ======
+====== Complaints ======
-===== 1. Introduction =====
+===== Introduction =====
-This guide is designed to streamline the process of managing complaints. It provides step-by-step instructions for using the complaints management system, enabling you to track, resolve, and improve the overall experience for users .......
+This guide is designed to streamline the process of managing complaints. It provides step-by-step instructions for using the complaints management system, enabling you to track, resolve, and improve the overall experience for users.
-===== 2. Complaints =====
+===== Step 1: Complaints =====
-This section offers a detailed overview of the tools and features available for efficient complaints . From logging new complaints to tracking their status and resolution, all functionalities are crafted to simplify and enhance your workflow.......
+Click **“Complaints”** icon
+|  {{:usercompalint.png?400&nolink|}}  |
-==== Step 1: Complaints ====
+===== Step 2: Create New Complaints =====
-Click “Complaints” icon
+Click **“New Complaints”** to make a new compliant.
-|  {{:usercompalint.png?nolink|}}  |
+|  {{:user_complaints3.png?400&nolink|}}  |
-==== Step 2: Create New Complaints ====
+===== Step 3: Fill in Complaint details =====
+Fill in Catagory, Title, Description, and Select display Public or Private.
-Click “New Complaints” to make a new compliant.
+Click **“Add”** to create.
+|  {{:usercompalint2.png?400&nolink|}}  |
-==== Step 3: Fil in Complaint details ====
-Fill in Customer account, Complaint, Catagory, Title, Description, and Select Show to Public or Manangement only.
-Click “Add” to create.
-|  {{:usercompalint2.png?nolink|}}  |