Differences

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--- suggestion [2024/12/31 00:54] – yong
+++ suggestion [2025/04/10 04:10] (current) – [Suggestion] alex
@@ Line 1: / Line 1: @@
-====== Management User Guide: Suggestion ======
+====== Suggestions ======
 ===== 1. Introduction =====
+This guide provides step-by-step instructions on generating financial reports. Learn how to create detailed revenue reports for each product and service, analyze financial performance, and utilize insights to make informed business decisions.
 ===== 2. Suggestion =====
+This section offers an in-depth overview of the tools and features available for creating financial reports. From product-wise revenue tracking to maintaining accurate records, each feature is tailored to support efficient financial management and strategic planning.
+==== 2.1 Add New Suggestions ====
+Go to ** Suggestions > New Suggestions > Fill in details > Add**
+Details include:
+  - Select Customer account
+  - Complainant
+  - Catagory
+  - Title
+  - Description
+  - Select Show to Public or Manangement only
+  - Attachment to upload evidance ( PDF, JPG or PNG format )
+|  {{:suggestion1.png?nolink|}}  |
+|  {{:suggestion2.png?nolink|}}  |
+==== 2.2 Acknowledge Process and Resolve Suggestions ====
+After New Complaints is filed , Goto **Pending Acknowlegement** page and click **"Acknowleged"**.
+|  {{:suggestion3.png?nolink|}}  |
+After Acknowleged Suggestions , management can see processing complaints in **Processing** page .
+After management have resolved the suggestions , Goto **Processing** page and click **"Resolved"**.
+|  {{:suggestion4.png?nolink|}}  |
+Management can refer to previously resolved suggestions as reference at **Resolved** page
+|  {{:suggestion5.png?nolink|}}  |