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suggestion [2024/12/31 00:45] – created yongsuggestion [2025/04/10 04:10] (current) – [Suggestion] alex
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-Management User Guide:+====== Suggestions ====== 
 + 
 + 
 +===== 1. Introduction ===== 
 +This guide provides step-by-step instructions on generating financial reports. Learn how to create detailed revenue reports for each product and service, analyze financial performance, and utilize insights to make informed business decisions. 
 + 
 +===== 2. Suggestion ===== 
 + 
 +This section offers an in-depth overview of the tools and features available for creating financial reports. From product-wise revenue tracking to maintaining accurate records, each feature is tailored to support efficient financial management and strategic planning. 
 + 
 +==== 2.1 Add New Suggestions ==== 
 + 
 +Go to ** Suggestions > New Suggestions > Fill in details > Add** 
 + 
 +Details include:  
 +  - Select Customer account  
 +  - Complainant  
 +  - Catagory  
 +  - Title 
 +  - Description 
 +  - Select Show to Public or Manangement only 
 +  - Attachment to upload evidance ( PDF, JPG or PNG format ) 
 + 
 +|  {{:suggestion1.png?nolink|}} 
 + 
 +|  {{:suggestion2.png?nolink|}} 
 + 
 +==== 2.2 Acknowledge Process and Resolve Suggestions ==== 
 + 
 +After New Complaints is filed , Goto **Pending Acknowlegement** page and click **"Acknowleged"**. 
 + 
 +|  {{:suggestion3.png?nolink|}} 
 + 
 +After Acknowleged Suggestions , management can see processing complaints in **Processing** page . 
 + 
 +After management have resolved the suggestions , Goto **Processing** page and click **"Resolved"**. 
 +|  {{:suggestion4.png?nolink|}} 
 + 
 +Management can refer to previously resolved suggestions as reference at **Resolved** page 
 + 
 +|  {{:suggestion5.png?nolink|}} 
 + 
 + 
suggestion.1735605955.txt.gz · Last modified: by yong