Differences

This shows you the differences between two versions of the page.

--- sub-user [2024/12/31 07:41] – [2.2 Suspend , Deactivate or Delete Sub-User] yong
+++ sub-user [2025/01/14 02:44] (current) – yong
@@ Line 1: / Line 1: @@
-====== Management User Guide: Sub-Users ======
+====== Sub-Users ======
 ===== 1. Introduction =====
@@ Line 5: / Line 5: @@
 ===== 2. Sub-Users =====
-This section offers a comprehensive overview of the tools and features available for managing sub-users. It includes options for adding, editing, and removing sub-user accounts, ensuring that each user is configured with the appropriate access and permissions for their role.
+This section offers a comprehensive overview of the tools and features available for managing sub-users. It includes options for adding, editing, and removing sub-user accounts, ensuring that each sub-user is configured appropriately.
 ==== 2.1 Add New Sub-User ====
@@ Line 40: / Line 40: @@
 |  {{:sub4.png?nolink|}}  |
-After this, management need to approve sub-user by going to **Pending Approval** page.
+After this, management need to approve sub-user by going to **Pending Approval** page and click **Approve** to approve sub-user.
+|  {{:sub7.png?nolink|}}  |
-==== 2.2 Suspend , Deactivate or Delete Sub-User ====
+==== 2.2 Edit, Suspend , Deactivate or Delete Sub-User ====
-To suspend , deactivate or delete sub-user , Go to **Approved page > Click on the triple bar of selected sub-user > Select either to Suspend , Deactivate or Delete Sub-User.**
+To edit , suspend , deactivate or delete sub-user , Go to **Approved page > Click on the triple bar of selected sub-user > Select either to Edit , Suspend , Deactivate or Delete Sub-User.**
 |  {{:user5.png?nolink|}}  |
-To Unsuspend sub-user , Go to **Suspended page > Click on the triple bar of selected sub-user > Select Unsuspend.**
+After sub-user account information is edited . Go to **Changes Pending Approval** page and click **Approve** .
+|  {{:user7.png?nolink|}}  |
+==== 2.3 Unsuspend Sub-User ====
+To unsuspend sub-user , Go to **Suspended page > Click on the triple bar of selected sub-user > Select Unsuspend.**
 |  {{:user6.png?nolink|}}  |
+===== QnA =====
+**How to resend email if Sub-user email was not received by customer**
+Go to **Sub-User > Click on the sub-user account name > Choose options**
+|  {{:subqna2.png?nolink|}}  |
+|  {{:subqna1.png?nolink|}}  |
+Options include:
+  * Reset and Send Via Email
+  * Print App User Guide
+{{:sub_qna3.png?nolink|}}