Differences

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--- membership_management_system [2024/12/19 09:00] – [2. Membership Management] yong
+++ membership_management_system [2025/01/14 03:43] (current) – [QnA] yong
@@ Line 1: / Line 1: @@
-======  Management User Guide: Membership & Membership Price ======
+======  Membership & Membership Price ======
 ===== 1. Introduction =====
 This guide is designed to help you seamlessly manage memberships and set pricing for your facility booking system. With a user-friendly approach , you’ll find it simple to handle member accounts, subscriptions, and billing efficiently, ensuring a smooth experience for both management and customers.
@@ Line 86: / Line 86: @@
   * Non-members : Can book up to 30 days in advance.
+===== QnA =====
+**How to see/find customer past membership details**
+In the case where customer membership is lost , the membership might be Expired ,Suspended or Deactivated.
+Go to **Memberships > Expired**
+|  {{:mqna1.png?nolink|}}  |
+Go to **Memberships > Suspended**
+Suspended membership can be unsuspended by clicking **More options > Unsuspend**
+|  {{:mqna2.png?nolink|}}  |
+Go to **Memberships > Deactivated**
+|  {{:mqna3.png?nolink|}}  |