introductionsc
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| ====== 1. Introduction ====== | ====== 1. Introduction ====== | ||
| - | This guide provides | + | This guide provides step-by-step instructions on managing |
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| - | ====== 2. Getting Started ====== | + | |
| - | Read this chapter, in order to learn how to set up initial software settings before operate the membership management software. | + | |
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| - | ===== 2.1 Login ===== | + | |
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| - | 1. Double click on the “Membership Software” icon at desktop. | + | |
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| - | 2. Then, you can see the following | + | |
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| - | 3.There are two options of user accounts: “I’m | + | |
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| - | If you are personnel, tick **“I’m staff”** | + | |
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| - | If you are valid member of club house, tick **“I’m member”** | + | |
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| - | 4.Then, enter your ID and password. | + | |
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| - | By default, “Your ID” is admin and “Password” is aaaaaa. | + | |
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| - | Please make sure the tick is on the “I’m staff” option. | + | |
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| - | 5.Click **“Login”** | + | |
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| - | Warning: Please don’t forget your admin account password; only authorized programmers can regenerate a new password. | + | |
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| - | 6.The following Main Interface will popup. | + | |
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| - | ===== 2.2 Basic Settings ===== | + | |
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| - | 1. Go to General Settings > Settings. | + | |
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| - | 2. Company logo: Click **“Browse...”** | + | |
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| - | 3. Company name: Enter company name >Click **“Update”** | + | |
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| - | 4. Required customer name: Tick to show customer name in booking process. | + | |
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| - | 5. Receipt auto popup print: Tick to confirm an automatic popup a receipt on every checkout. | + | |
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| - | 6. Start business hour: Select business start time> Click **“Update”** | + | |
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| - | 7. Auto logout in: You can define a time for software to automatically logout. | + | |
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| - | 8. Alert before: You can define an alert time for software, to remind cashier, that particular courts will be finished soon. | + | |
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| - | 9. Default duration: Fixed at 1 hour, you can neglect it. | + | |
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| - | 10. Disable change time: Define the minimum time to forbid operator or user to change booked time. Range is 15 minutes to 99999 minutes | + | |
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| - | 11. Item Tax: Set the tax rate on purchase item price. Range is 0-100 %. | + | |
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| - | 12. Membership Tax: Set the tax rate on membership fee. Range is 0-100 %. | + | |
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| - | 13. Member expiration reminder: You can define a reminder time to notify admin which membership is going to expire. Range is 1 to 9999 days. | + | |
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| - | 14. Member Renewal invoice reminder: You can define a reminder time to notify the admin, to print out an invoice to collect | + | |
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| - | 15. Member Expired Reminder: You can define a reminder time to continuously notify admin which membership is already expired. You can freeze their account or continue waiting for their response. | + | |
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| - | 16. Countdown Timer: Always On, you can neglect it. | + | |
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| - | Sample: Countdown Timer is on. | + | |
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| - | 17. Smart Backup: Always On, you can neglect it. | + | |
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| - | 18. Remember to click **“Update”** to save your changes. | + | |
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| - | ====== 3. Staff Management ====== | + | |
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| - | Read this chapter to learn how to set up staff accounts before register membership accounts. | + | |
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| - | ===== 3.1 Create staff account ===== | + | |
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| - | 1. Go to “Add New Staff” at the main interface. | + | |
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| - | 2. Select Account type “Cashier”, | + | |
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| - | 3. Fill up staff information: | + | |
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| - | 4. Remember | + | |
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| - | ==== 3.2 Staff Account Privilege ==== | + | |
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| - | 1. Double click “Membership software” to login personnel account. | + | |
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| - | 2. Each personnel will have their own staff ID. You can request staff ID from Admin account. | + | |
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| - | 3. Enter personnel ID and password. Default password is 123456. | + | |
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| - | 4. After login staff account, click **“write”** | + | |
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| - | 5. Types of staff account and their privileges are as follows: | + | |
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| - | ====== 4. Membership Management ====== | + | |
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| - | Read this chapter to learn how to set up membership profile and create membership card, to principal account and sub account. | + | |
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| - | ===== 4.1 Create Membership Package ===== | + | |
| - | 1. Click “Membership” at the main interface. | + | |
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| - | 2. Fill in “Membership Label”, “Fee”, “Membership period –days”, “Booking Discount Rate (%)” | + | |
| - | For example: If your membership fee is RM 1200/year, then, you can enter membership name and fee as the membership label, membership period is 365 days and Fee is RM 1200. | + | |
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| - | 3. Click | + | |
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| - | ===== 4.2 Create Principal Member Account ===== | + | |
| - | 3.2 Create Principal Member Account | + | |
| - | 1. Click “Add New Member” at the main interface. | + | |
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| - | 2. Fill in “Prefix”, | + | |
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| - | 3. Click | + | |
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| - | 4. Member ID will be assigned automatically in sequence U0001, U0002, U0003, U0004, U0005 …… | + | |
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| - | 5. Upload member’s photo. | + | |
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| - | 6. Click | + | |
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| - | 7. Click | + | |
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| - | 8. Principal member account is created successfully. | + | |
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| - | ===== 4.3 Assign Membership Package ===== | + | |
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| - | 3.3 Assign Membership Package | + | |
| - | 1. Click | + | |
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| - | 2. Then, “Assign Membership” page will pop up as follows. | + | |
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| - | 3. Member ID will be created automatically. | + | |
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| - | 4. Select membership package options which is created in chapter 3.1. | + | |
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| - | 5. Click blank column in “Assign member card “and touch the membership card on the card reader. | + | |
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| - | 6. Click | + | |
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| - | ===== 4.4 Invoicing Members ===== | + | |
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| - | 1. Click | + | |
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| - | 2. “Member Fee Transactions” page will popup. | + | |
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| - | 3. Click | + | |
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| - | ===== 4.5 Payment Options ===== | + | |
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| - | 1. Click | + | |
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| - | 2. A payment option dialog box will pop up and select “Cash”, “Credit Card” or “Cheque” option. | + | |
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| - | 3. Then, click in dialog box. | + | |
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| - | 4. If “Credit Card “option is selected, enter credit card number | + | |
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| - | 5. If “Cheque” option is selected, enter cheque number and bank name and click to complete the payment process. | + | |
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| - | ===== 4.6 Receipt ===== | + | |
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| - | 1. Click | + | |
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| - | ===== 4.7 Create Sub Account===== | + | |
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| - | 1. Click | + | |
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| - | 2. Principal account will be automatically filled up. | + | |
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| - | 3. Select “Relationship between principal” option. | + | |
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| - | 4. Fill in “Prefix”, | + | |
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| - | 5. Click | + | |
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| - | ===== 4.8 Assign Membership Card ===== | + | |
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| - | 1. Click the tab of “Assign Member card”, then swipe card on card reader and click to save membership card data; complete creating membership card process. | + | |
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| - | 2. After membership card is completed, a card icon will change from to . | + | |
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| - | 3. Repeat the step on Sub Account. | + | |
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| - | ====== 5. Membership Renewal Reminder ====== | + | |
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| - | ====== 6. Offline Reservation and Booking System ====== | + | |
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| - | ====== 7. Member Discount ====== | + | |
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| - | ====== 8. Membership Sales Reporting ====== | + | |
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| - | ====== 9. Marketing Analysis Report ====== | + | |
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| - | ====== 10. Marketing Tool ====== | + | |
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| - | ====== 11. Database Backup System ====== | + | |
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| - | ====== 12. Quick Links ====== | + | |
introductionsc.1741138764.txt.gz · Last modified: by yong
