Differences

This shows you the differences between two versions of the page.

--- customer_account [2025/05/22 07:01] – created jimmy
+++ customer_account [2025/05/23 02:02] (current) – jimmy
@@ Line 2: / Line 2: @@
 ===== 1. Introduction =====
-This guide outlines a detailed process for using the add-on access cards. Discover the process for requesting a new card and register them for each unit. Learn how to activate and deactivate access cards and fix registration difficulties. Learn the security methods that protect access card data. This tutorial explains how to add access cards. Request a fresh card to register access cards for each unit.
+This guide provides a comprehensive procedure for optimising and improving property management operations by utilising the VYROX VIP Smart Integrated Property Management System, which was developed by VYROX INTERNATIONAL SDN BHD. VYROX VIP is a comprehensive suite of tools that is specifically designed for property managers, building administrators, and facility operators to effectively manage a variety of property administration-related tasks.
 ===== 2. Customer Account =====
-Residents and approved workers can use a card for condominium entry to get into the building or certain areas. You can use these card accesses instead of keys or fobs, making things easier, safer, and easier to monitor. Card access systems can limit access to lifts, parking lots, and other restricted areas, granting entry only to those who have received approval. Many places use security methods like tracking records and limiting entry based on time.
+The VYROX VIP platform provides a secure customer account system for property administration, allowing users to efficiently update profiles, manage invoicing, monitor visitors, and handle maintenance requests. Users are accountable for the precision and backup of their data. The platform strictly enforces utilisation terms, which include the prohibition of unauthorised software distribution and the restriction of commercial use. In general, VYROX VIP client accounts streamline and safeguard property administration for both residents and managers.
-==== 2.1 Customer Account ====
+==== 2.1 Create Customer Account ====
+Go to **Customer Account > New Customer Account > Fill in details > Add **
+|  {{ :how_to_edit_customer_detail_1.svg |}} |
-Go to **Card Access > New Card Access > Fill in details > Add **
-|  {{ :card_access_1.svg |}}  |
-|  {{ :card_access_2.svg |}}  |
 **Step 1:**
 Details include:
-  - Select category
+  - Add Property
-  - Category Type
+  - Full Legal Name
-  - Select Tower/Block
+  - National Identification Number (e.g., MyKad/NRIC No.)
-  - Tower/Block Type
+  - Mobile Phone No.
-  - Select Level
+  - Primary Email Address (This is the "Username" for logging into PROPSERVA User App)
-  - Level Type
+  - Gender
-  - Select Unit
-  - Unit Type
+|  {{ :how_to_edit_customer_detail_2.svg |}}  |
-  - select account
+**Step 2:**
+Please untick these 2 boxes
+| {{ :how_to_edit_customer_detail_3.svg |}}|
+After that, Click "Add"
+| {{ :how_to_edit_customer_detail_4.svg |}} |
+==== 2.2 Edit Customer Account ====
+If you want to edit the details
+**Step 1:**
+ go to **Customer Account ID**
+| {{ :1.svg |}} |
+**Step 2:**
+After click **Customer Account ID > Owner 1 or other owner**
+| {{ :2.svg |}} |
+**Step 3:**
+click **Edit**
+| {{ :3.svg |}} |
+**Step 4:**
+After fill all the detail customer > Click save
+| {{ :4.svg |}} |
+| {{ :5.svg |}} |
+==== 2.3 Reset Password And Via Email====
+If you want to reset and via email
+click **Reset and via email Referring to step 4 in customer account part**
+| {{ :reset_and_via_email.svg |}} |
-|  {{ :card_access_3.svg |}}  |