CountServa · CountServa: Accounting and ERP Manual
The audit tools in CountServa help a Malaysian company get through its statutory audit faster: answer the auditor's query letters in one place, give the external auditor a read-only sign-in link, run the tests auditors run (journal entry testing, cancelling pairs, duplicate claims, receipts review, related parties and bank completeness), send confirmation letters, file the signed audited statements and review the audit trail. They are used by owners, accountants and company secretaries working with an external audit firm.
An access link signs a person in without a password for a set number of days. Your external auditor can then read the books, run every read-only report and use the AI Accountant, but cannot post, edit or void anything.
When the auditor opens the link, they land in the Auditor Workspace, marked Read Only. It has Ask the AI Accountant, the shared Audit Queries, and Audit Readiness & Tie-Outs, which checks that key balances agree with the General Ledger.
Auditor Queries turns the auditor's query letter into a tracked list of questions, each with its answer and evidence.
An AI Suggested Answer may appear on an item for reference only. Nothing in it is sent to the auditor unless you copy it into your answer.
The auditor can also raise questions directly from their workspace. They create a letter, press Add question for each item, and press Issue to company when it is ready. The letter then appears in your Auditor Queries list for your team to answer in the same way.
Go to Settings > Auditor Notifications to choose who is emailed when the auditor acts on a shared letter, and whether the auditor is emailed when you reply, answer or submit. Emails waiting for approval appear under Waiting for Your Approval to Send to the Auditor, where you can press Send Selected to the Auditor or Discard Selected.
Reports > Journal Entry Testing lists every posted journal entry in the period with the fraud-risk features auditors test under ISA 240: hand-keyed entries, round amounts, weekend or after-hours postings, entries touching revenue or cash, and entries booked after the period closed. Each entry shows its Source, Created By, Total and Risk.
Reports > Cancelling Journal Pairs finds two entries that undo each other. The books are already right; these are leftover steps. Run the check, review why each pair exists, and where allowed remove both entries to tidy them away.
Reports > Duplicate Claim Check finds the same purchase reimbursed more than once. It lists claims with the same transaction reference, claims with the same merchant and amount, and suppliers you both pay directly and reimburse through claims. Run it before each payment run and open both items to decide.
Reports > Receipts Review shows money received that may be filed under the wrong document, such as money in from a customer who still owes you, and customer money not yet matched to an invoice.
Reports > Related Party summarises Sales, Purchases, Reimbursements, Receivable, Payable and Owed to Them for each related party in the period, ready for the related-party note.
Reports > Audit Adjustments lists the adjusting entries for a Financial Year, with each Entry #, Account, Memo, Debit and Credit. The AI Accountant can read the auditor's adjustment schedule into draft adjustments for you to review before posting.
Open Reports > All Reports and choose Bank Completeness. It compares bank statements with the ledger for each account and lists lines on the statement but not booked, cash movements booked with no statement line, and payouts with no payment voucher. See Banking and Bank Reconciliation.
Balances tie to the General Ledger at the chosen date, and debtor and creditor balances are net of unapplied credit notes.
Audited Reports keeps the signed audited financial statements for each closed year as reference. They are never posted to the ledger.
Settings > Audit Trail records who did what and when. Filter by user, action, entity and date, and press Export CSV for a copy. The Access & Sign-ins view shows sign-ins, including access links, and AI Activity shows what the AI Accountant did, with a Document Evidence Tracer to follow any document from upload to posting.
No. The auditor role is read-only, and the AI Accountant cannot post, issue or void anything on the auditor's behalf.
No. Only answers you issue, comments sent with Reply to Auditor, and the documents attached to shared items are visible to the auditor.
The link stops working at once and any open session using it ends on its next request.
No. They are stored as reference so you can compare the signed figures with your books.