CountServa · CountServa: Accounting and ERP Manual
The AI Accountant in CountServa reads the documents you upload, such as receipts, supplier bills, sales invoices and bank statements, and turns them into structured data and draft transactions for your approval. It also answers questions about your books in plain language, checks your audit readiness and suggests tax-saving actions. Nothing posts to your ledger without a person reviewing and approving it.
Press AI Accountant in the top bar, just left of the + button. The hub shows your document library with Files, Used and Not Used counts, and tabs for Documents, Audit Readiness and Tax Saver (the last two appear for roles that may see financial data). The header has Ask Anything and Upload.
| Type | What the AI Does With It |
|---|---|
| Receipt | Reads it as an expense, for bills or claims |
| Supplier Bill / Tax Invoice | Reads supplier, lines, SST and total for a draft bill |
| Sales Invoice | Reads it for a draft sales invoice |
| Bank Statement | Reads lines and balances for bank reconciliation |
| Credit Note, Debit Note, Payment Receipt / Voucher, Purchase Order, Quotation, Delivery Order | Stored and read as supporting documents |
| Audited Financial Statements | Imports a signed past-year audited report |
Each document goes through the queue on its own. Open it from the Documents tab.
If a document is not verified yet, CountServa explains why and what to do:
| Reason | What to Do |
|---|---|
| Waiting in the queue to be digitized | Nothing. It is picked up automatically, usually within a minute. |
| Being digitized right now | Wait. It finishes on its own. |
| Looks like an exact duplicate / Possible duplicate | Compare with the earlier document and discard the copy if it is the same |
| The AI could not read this document clearly | Upload a clearer photo or press Digitize Again |
| The scan was unclear, so the AI is not confident in the figures | Check the figures carefully, correct them, then Verify Now |
| The document date could not be read, or is in the future | Enter the correct date |
From the AI Accountant you can start guided tasks that use documents from your library:
Each task prepares drafts only. You review and post them yourself.
Use New Conversation to start fresh and History to reopen Recent Conversations. The AI Accountant only prepares drafts and answers. Nothing posts to your ledger without your approval.
The Audit Readiness tab checks your books for a Financial Year and lists items as Blocker, Prep Step or Passing. Each item explains Why it matters, What to do and when you can tick it. When there are no blockers, the books tie out. Press Download PDF or Email to Auditor to share the result.
The Tax Saver tab gives guidance to optimise your tax for a Year of Assessment, based on your actual figures. Work through the cards, starting with anything marked Action Needed. Discuss any action with your tax agent before acting on it.
No. The AI Accountant reads documents and prepares drafts. A person must verify, approve and post every transaction.
CountServa flags exact and possible duplicates so you can discard the copy before it is booked.
Photos, PDF files and spreadsheets such as Excel and CSV.
Only users in your company whose role includes the AI Accountant rights. Documents stay within your organisation.