AISERVA and AIKuari · AISERVA and AIKuari: Local AI Guide
AISERVA troubleshooting helps you fix the portal messages you are most likely to meet. This guide lists the messages you are most likely to see in the portal, what each one means and how to fix it. Most problems come down to the local AI server being off, offline, or missing a model, because every AISERVA app depends on your own VYROX AI server.
| Message or Symptom | Cause | Fix |
|---|---|---|
| Tunnel Down on the server card | The computer is off, asleep or offline | Wake or power on the computer and check its network |
| Stuck on Connecting... | Pairing done, secure connection still being prepared | Keep that computer on and wait; check it has internet |
| "Offline or unreachable right now" on Models | The server cannot be reached | Same as Tunnel Down |
| "No chat model installed" on Models | No chat model on that server | Add one in Servers > Details |
| "Image generation needs Apple Silicon or an NVIDIA GPU" in Server Details | The computer cannot run image models | Use another computer for image apps |
| "Image generation is not set up on this server yet" in Dezigner | No image model installed on that server | Install one from Servers > Details |
| Imaginator or Passport says the computer has not set up the image engine it needs | The extended image engine is not installed | Ask whoever set up your VYROX AI server to install it |
| "Setup link expired - open the Servers page for a fresh command" | The setup command was already used, replaced with New Link, or is more than 1 hour old | Open Add a Server again and copy a fresh command |
| "Server limit reached (10). Remove one first." | Your account has 10 servers | Remove a server you no longer use |
| "Wrong email or password." | Sign-in details are wrong | Check the email; ask your admin to reset the password |
| First image takes minutes | The image engine is warming up | Wait; later images are faster |
| A model shows Download Again | The download did not finish | Press Download Again, or Remove it |
Speed depends on your server's hardware and the size of the active model. A smaller chat model answers faster; see Manage AI Models.
No. AISERVA is the bridge to your own AI server. VYROX can supply a server or set up one from hardware you already own.
The owner pressed Stop Sharing, or the bot was deleted. Ask the owner to enable the public link again.
Go to Me > Report a Bug, describe what happened, and attach a screenshot if it helps.
Contact your portal admin first. For product help, contact VYROX through aiserva.com.