Snooker King, marketed on vyrox.com as VIP Snooker Software, is a full operating system for snooker, pool and billiard centres. It runs the tables, the F&B counter, the membership programme, the member mobile app and the back-office reports from a single web platform that works on any modern browser, tablet or phone.

It is designed for snooker centre owners, billiard club operators, multi-outlet chains and franchise head offices that need to track every table session, every wallet top-up and every receipt in real time. Single-table family centres and 50-plus-table flagship venues are both supported by the same code base.

A typical single centre with up to 20 tables goes live in three to five business days. Day one covers tables and rates, day two covers the membership tiers and wallet, day three covers F&B menu and printers, day four is staff training and day five is a soft launch with our team on standby.

No. The operator console runs in the browser, the member app is downloaded once from Apple App Store or Google Play, and the IoT lighting controller is shipped pre-flashed. The only on-site install work is plugging the lighting controller into power and the network.

Yes. Request a live demo via the contact form on this page and our team will walk you through a real centre dataset on a video call. We do not gate features during the demo, so you see the production product, not a stripped-down sales build.

Every table appears as a colour-coded tile showing current state, elapsed time, running charge, assigned player and lighting status. The grid refreshes in real time over WebSocket, so any operator on any device sees the same view within a fraction of a second of a change.

Count-up bills by the minute starting from zero and is the default for walk-in open play. Count-down starts from a prepaid duration such as a one-hour package and stops the table automatically when it hits zero, which prevents over-billing on package customers.

Yes. Split Bill allows a single table session to be divided across multiple payers by equal share, percentage or item-level pick. Each payer gets their own receipt and the system reconciles the total before the table can be closed.

The session is moved to outstanding, the operator records the reason and the member or contact is flagged so that the next visit prompts a settlement screen before any new table can be assigned.

Yes. Members can be identified by RFID card tap, QR scan or live face match against the member photo on file. The matched member auto-fills the start-game dialog so the operator does not have to type names.

Rates can vary by table type, day of week, hour band, member tier and named holiday. Holidays are configured on a calendar that overrides the base matrix and supports both percentage uplift and fixed surcharges.

Yes. Countdown packages let you sell a fixed number of playing hours up front. The system tracks unused balance per member, applies it automatically on the next visit and surfaces an expiry warning when the package is near its validity end.

Yes. Once the rate matrix is defined the system applies the correct rate without operator intervention. Operators can see the active rate band at the top of the tables dashboard, which removes pricing disputes at the counter.

The platform currently runs in 14 currencies and 23 countries. Each centre picks its own currency on setup and reports are produced in the centre currency with optional head-office consolidation in a base currency.

Yes. SST, GST or VAT are configured per centre with inclusive or exclusive presentation. Tax-exempt customers, zero-rated items and rounding rules are supported per line in the receipt designer.

You define your own tiers. Each tier carries a price, a validity period, a joining fee, an optional monthly fee, included credits and a benefits matrix that maps to discounts, reward earn rates and front-of-house perks.

Members top up credit through credit packages or in-app top-ups. The wallet supports a base balance, a bonus balance with its own expiry, alert thresholds and a smart spend order that draws bonus credit first to protect the member from expiry loss.

Yes. Reward points earn on table charges and F&B at configurable rates, with optional double-points windows, holiday multipliers and category-level caps. Members redeem points directly at checkout against the running invoice.

Yes. The member mobile app is available on iOS and Android and lets the member view balance, claim coupons, scan a table QR to start a session and receive announcements pushed from the centre.

Yes. Campaigns target audience segments such as inactive members, top spenders or specific tiers, define a reward and a window, and report conversion live on the promotions dashboard.

A role matrix maps every action across operations, finance, membership, settings and reports to a named role. Roles are assigned to staff, and an audit log captures every action with timestamp, operator and IP for forensic review.

Yes. A single staff account can be assigned to multiple centres and switches context with one click. Permissions can be granted per centre, which is useful for area managers covering a region.

Every meaningful action — login, sale, refund, settings change, role grant — writes a log row with operator, IP, action type and the before-and-after values where applicable. The log is filterable, exportable and immutable.

Sessions are session-cookie based with short idle timeouts. Sensitive actions such as price change, void and refund prompt for the operator password or a manager override. CSRF tokens protect every form post.

Yes. Terminal lock-down lets you bind a role to a device fingerprint so that a part-time cashier cannot log in from outside the centre even if the password is shared.

Each table light is wired through an ESP32 controller that subscribes to an MQTT topic. When a game starts the system publishes a turn-on command, when it ends a turn-off command, and the controller publishes its real status back so the dashboard never lies.

Thermal receipt printers, A4 invoice printers, kitchen printers, USB and Bluetooth RFID readers, USB barcode scanners and ESP32 lighting controllers are supported out of the box. Custom hardware can be added via the integrations layer.

Revenue summary, revenue drill-down by category and table and operator and payment method, invoice browser, member activity, stock movement, campaign conversion, staff performance and a system audit log are available with CSV and PDF export.

Yes. Centres registered in Malaysia connect their LHDN MyInvois credentials in the tax-invoice profile. Each closed sale submits to LHDN, the IRBM unique identifier is stored on the invoice and resubmission is one click if validation fails.

Yes. Multi-centre is a first-class feature. The head office dashboard lists every connected centre with live status, today revenue, active tables and one-click drill-down into any centre.

No. The mobile app is optional and adds wallet self-service, coupon claim, QR-scan start, announcements and history. Walk-in non-member play and counter-served members continue to work without any app.

Support is reached via WhatsApp at +60 19-688 3338, email at info@vyrox.com or the in-app support chat. Standard hours are 9am to 9pm Malaysia time, with on-call escalation for production outages.

Updates are deployed centrally with no operator action required. Breaking changes are scheduled in advance and announced through the operator console. Patch releases roll out the same day they are signed off.

Yes. The database is backed up daily with point-in-time recovery, and centres can request an on-demand export of their own data at any time. Backups are encrypted at rest.

Use the form on this page or send a WhatsApp message to +60 19-688 3338. We respond within one business day with a demo invite and a tailored quote based on the number of centres and tables.